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Effective Date: November 2025
This policy applies to all purchases made through meenaperfumery.com, the official website of Meena Perfumery, Kannauj, Uttar Pradesh, India.
Products must be returned within 14 days of delivery. Items must be unused, in original packaging, and with all seals intact. Customized or specially made products (e.g., bespoke blends, labelled batches, or small-size orders) are not eligible for return unless defective. Return shipping costs are the responsibility of the buyer, except where the item is damaged, incorrect, or defective.
Opened or partially used bottles of essential oils, attars, or fragrance oils. Products without original batch number, label, or seal. Any item showing signs of use, contamination, decanting, or missing components.
Upon receipt and inspection of returned goods, we will notify you of approval or rejection of your refund. Approved refunds will be processed within 7 working days, via the original payment method or as store credit (at ourdiscretion). If a defective or wrong item is received, we will provide a replacement at no additional cost or issue a full refund including shipping.
Contact our Customer Support Team at meena.perfumery@yahoo.com or call +91 63939 06862 to request a Return Authorization. Provide your order number, product name, batch number, and reason for return. Pack the product securely in its original packaging and ship it to: Meena Perfumery, Shankar Garh, Gaudi Shankar Road, –Ka2n0n9a7u2j5, Uttar Pradesh, India. Use a trackable courier service and keep the shipping receipt until refund confirmation.
Standard shipping charges are non-refundable for voluntary returns or change-of-mind cases. For defective or incorrect items, Meena Perfumery will reimburse reasonable return shipping costs or arrange a pre-paid return label.
Refunds beyond the standard 7-day window may take longer due to banking procedures. All eligible refunds will be processed promptly, and confirmation will be shared by email.
For any questions regarding returns or refunds, please contact: sales@essentialoilbulk.com or call +91 6393906862. Our customer support team will respond within 24 hours (Mon – Sat).
Meena Perfumery reserves the right to revise or update this policy at any time without prior notice. The current version will always be available on our website under “Return & Refund Policy.”
Issued by: Meena PerfumeryShankar Garh, Gaudi Shankar Road, Kannauj – 209725, Uttar Pradesh, IndiaEmail: meena.perfumery@yahoo.com | Phone: +91 63939 06862
