Faq - Meena Perfumery Are your

1. Are your products 100 percent natural?

Yes. All our attars, essential oils, absolutes, and aromatic materials are 100 percent natural unless otherwise
stated.

2. Do you provide GC-MS, COA, MSDS, and IFRA certificates?

Yes, all compliance documents can be provided upon request.

3. Do you ship internationally?

Yes, we ship worldwide using DHL and FedEx.

4. What is the delivery time for international orders?

International delivery takes 3 to 7 working days depending on customs clearance.

5. How long do you take to process an order?

Processing and dispatch time is 1 to 3 working days.

6. What payment methods do you accept?

We accept bank transfer, PayPal (selected orders), UPI/Wallet (India), and secure online gateways.

7. Can I order small samples before bulk orders?

Yes, sample sizes start from 3 ml, 5 ml, 10 ml, and 12 ml.

8. Do you offer OEM or private labeling?

Yes, private label and white-label services are available.

9. How are your products packaged?

Export-grade aluminum, HDPE, and amber glass bottles are used.

10. Do your products include batch and expiry details?

Yes, each product has batch/lot number, MFG date, and expiry details.

11. What if my shipment arrives damaged or leaking?

We provide free replacement upon valid proof.

12. Are customs duties included in the price?

No, customs duties and taxes depend on the destination country.

13. Do you have MOQ for bulk orders?

MOQ varies by product type. Contact us for details.

14. How should I store essential oils and attars?

Store in cool, dark places away from sunlight, tightly sealed.

15. Can I return or refund my order?

Returns accepted within 14 days for unused, sealed products.

16. Do you offer wholesale pricing?

Yes, special pricing is available for wholesalers.

17. How can I contact customer support?

Email: meena.perfumery@yahoo.com | Phone: +91 63939 06862